Custom-fit hybrid golf clubs from Thetford Golf Club — shop online or speak directly with Stuart for advice.
Call: 07766 733560
Last updated: 1 September 2026
Heavenly Hybrid (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or use heavenlyhybrid.com, contact us, request a custom fitting, or purchase our golf clubs and related products.
By using our website, you acknowledge the practices described in this Privacy Policy.
Heavenly Hybrid is based at:
Thetford Golf Club
Brandon Road
Thetford
Norfolk
IP24 3NE
United Kingdom
Telephone: 07766 733560
Email:
For privacy-related questions or requests, you can contact us using the details above.
We may collect personal information that you provide directly to us when you:
Depending on how you interact with us, this information may include:
You should only provide personal information that is accurate and relevant to your enquiry or purchase.
When you visit our website, certain information may be collected automatically by our website, hosting provider, analytics services, security tools and other technologies.
This may include:
Some of this information may be collected through cookies and similar technologies. Please see our Cookie Policy for more information.
We may use your personal information to:
We will only use your information for purposes that are compatible with the reasons for which it was collected, or where otherwise permitted by applicable law.
Under UK data protection law, we process personal information using one or more of the following lawful bases:
Contract
We may process your information where it is necessary to fulfil a contract with you, such as processing an order, arranging delivery or providing a service you have requested.
Legal Obligation
We may process information where necessary to comply with legal, accounting, tax or other regulatory requirements.
Legitimate Interests
We may process information where it is necessary for our legitimate business interests, provided that those interests do not override your fundamental privacy rights.
This may include improving our website, maintaining website security, responding to enquiries and managing our business.
Consent
Where required, we will ask for your consent before processing your personal information for particular purposes, such as certain types of marketing or non-essential cookies.
You may withdraw your consent at any time.
When you purchase products through our website, payments may be processed by third-party payment providers.
We do not intend to store complete payment card details on our own systems where payment processing is handled by an external payment provider.
Your payment information may be processed directly by the relevant payment provider in accordance with its own privacy policy and security practices.
We do not sell or rent your personal information.
We may share information with trusted third parties where this is necessary to operate our business or provide services to you.
These parties may include:
Where appropriate, we require service providers who process personal information on our behalf to protect that information and use it only for authorised purposes.
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, analyse website usage and improve your experience.
Cookies may be used for purposes such as:
Where required by law, we will request your consent before placing non-essential cookies on your device.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.
If you have opted to receive marketing communications from us, we may use your contact information to send you information about our products, services, offers or other updates that may be relevant to you.
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
We will not send marketing communications where we are legally prohibited from doing so.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The length of time we retain information may depend on:
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
We take reasonable technical and organisational measures to protect personal information against:
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
You are responsible for keeping any account passwords or login information confidential.
Some of our service providers may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection law and that appropriate safeguards are in place where required.
Under UK data protection law, you may have the right to:
These rights are subject to certain legal conditions and exemptions.
To exercise your rights, please contact us using the details provided below.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Heavenly Hybrid
Thetford Golf Club
Brandon Road
Thetford
Norfolk
IP24 3NE
United Kingdom
Please provide enough information for us to identify you and understand your request.
If you have concerns about how we use your personal information, we encourage you to contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
The ICO provides information about data protection rights and how to make a complaint.
Our website is intended for general use and is not specifically directed at children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
Our website may contain links to third-party websites, services or platforms.
We are not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page.
We recommend checking this page periodically for the latest information.